FAQ

Ordering And Payment

How can I order?

  • You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account.
Why should I buy online?
  • Speeding up the process. By ordering online you will, you will get prices faster and you will be able to go through order confirmation and payment process much faster. This could save days of your time.
  • Traceability: You will have easy access to all of your previous orders any time you want.
  • Reordering:  you can make a re-order anytime based on your previous orders by only couple of clicks. This will save time and effort as you don’t need to go through all the documents and emails from the past.

 What information should I input when ordering?

  • our online ordering system will ask for all the important information you should submit.

 What payment methods can I use?

  • You can use all major credit cards, Apple pay or PayPal
  • We are using stripe and PayPal for payment processing. Both support invoicing and recurring billing and 100% trusted and incredibly easy to use

What should I do if the payment is not accepted?

  • Please try again in a little while. If the payment is still not accepted, please verify your account balance. If everything is as it should, but you still can't make the payment, please contact: info@hunnylife.com notify us about the problem.

How can I change delivery address?

  • Sign in to your account and go to “my account”. On “my account” you can change all your contact information.

What are the delivery charges?

  • Delivery charges are dependent on the shipment requirements. You can see the shipping fees on the checkout process before the payment is made.

Can I cancel my order?

  • If you want to cancel your order, please do so as soon as possible. If we have already processed your order, you need to contact us  the product. Please contact info@hunnylife.com

Your Account

How do create an account?

  • Go to this page https://hunnylife.com/account/register and click “create a new account”, then just fill in all the needed information and click “create”.  After submitting the form, your account will be confirmed and you will be notified.  

How can I retrieve my password?

  • You can retrieve your password by clicking “forgot password?”. Instruction on password retrieval will be send to your email.

Security

  • Our web store is secured with SSL certificate. This means the information you input is encrypted and it will not be available for third parties.

Delivery

Can I track my order?

  • We will send you the tracking code of the shipment when the parcel has been sent. 
  • You can Track Your Order clicking this link : Click

Shipping time?

  • Shipping time will be confirmed on the order confirmation document.

Shipping cost?

  • Shipping costs are dependent on your location and products on your order. Our online store shows the shipping fee and shipping cost automatically on the checkout.

Changing the shipping address?

  • If you want to change shipping address, please do so as soon as possible. If we have already processed your order, you need to contact us. Please contact info@hunnylife.com

Have more Shipping Problem

  • You can click this link for more information : Click

Our Affiliate Program

  • Click this link to get all the information about our affiliate program : Click

Become our Ambassador

  • Click this link to get all the information about Our ambassador Program : Click

Have more question?

  • No problem, just head over to our contact page and WhatsApp or email us.